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1. 1. How can I add my research to Scholarship@Miami?

Please write to and let us know what you have.

2. 2. What type of work can be added to Scholarship@Miami?

Published articles, UM theses and dissertations, data sets, conference papers, proceedings, lectures, projects, reports, presentations, and other scholarly work and research output. If you have any questions, please contact 

3. 3. Who will have a researcher profile in Scholarship@Miami?

All faculty and affiliated researchers, as designated in Workday, will have a researcher profile in Scholarship@Miami.

4. 4. I don't see my profile. What do I do?

Researcher profiles are not yet publicly accessible. When the profiles go live, they will be reserved for faculty and affiliated researchers. If you think you have been omitted, please contact

5. 5. Where does the information in the researcher profiles come from?

Basic information about researchers and UM's organizational structure come from a live data feed from Workday. Publications and other types of research output come from a variety of databases, profiles, and indexes including, but not limited to, the Central Discovery Index (CDI), ORCiD, Pure, Scopus, and Microsoft Analytics. 

6. 6. I see something that isn’t accurate in my profile. How can this be fixed?

Researchers will have access to edit and add to their profiles. Researchers will also be able to designate a proxy to help update their profile. If you have any questions, please contact 

7. 7. Will I be able to get the citation data from my profile?

Yes. Once your profile is live, you can log into your profile. Select the “Output” tab from the top of the page. Select “Export All”. Choose BibTeX or RIS. You can then either Copy or Download your citation information.


8. 8. What is an ORCiD and how do I get one?

ORCiD (Open Researcher and Contributor ID) is a registry of unique identifiers for researchers and scholars that is open, non-proprietary, transparent, mobile, and community-based. ORCiD provides a persistent digital identifier to distinguish you from all other researchers. To learn more and to get your ORCiD please visit .

9. 9. What is a DOI and how do I get one?

Digital Object Identifier (DOI) is a permanent online identifier for a digital such as a journal article or a supplementary data set for a publication. 

The University of Miami provides DOI minting services. Please read our DOI publication checklist and contact if you would like to mint a DOI for a publication.

10. Are all UM Libraries open for studying and borrowing materials?

For Fall 2021, all UM Libraries on the Gables and Marine Science campuses are physically open. 

11. Are the distinctive collections (Special Collections, Cuban Heritage Collection, University Archives) open for visitors?

As of October 2021, the distinctive collections are open by appointment only to current UM faculty, staff, and students.  See the Book a Seat webpage for details. Our digital collections are available online at any time.

12. Are there any local reciprocal borrowing privileges available to University of Miami faculty and graduate students?

Yes, the University of Miami has special arrangements with the Florida International University [FIU] Library to allow University of Miami full-time faculty and doctoral candidates reciprocal access and borrowing privileges. Please obtain a letter of introduction/authorization by applying in person at the Richter Library 1st Floor Circulation Desk. Present your authorization letter, as well as your UM CaneID Card, to the FIU University Park Library Circulation Desk.

Please note this program provides access to collections and restricted borrowing privileges, but does not grant access to licensed electronic resources.

13. Are there charges for Interlibrary Loan service?

No, Interlibrary Loan service is offered free of charge to all University of Miami faculty, staff, and students.

14. Can I access a desktop computer remotely?

Yes, you can access desktop computers in Richter Library remotely. Learn more about the experimental remote labs.

15. Can I book a group study space?

Yes, at Richter Library you can book group study and individual study spaces. Study rooms are only available by appointment, so please see the Study Room webpage to make an appointment.

16. Can I borrow a laptop?

Yes, the Library Laptop Lending Program, located in Richter Library, offers you the opportunity to check out a laptop for one week with one renewal possible. To reserve a laptop, you can call 305-284-3233 or email Laptops are picked up at Access Services at the entrance of Richter Library.

17. Can I connect to the UM databases from off-campus?

Registered UM students, faculty or staff can access UM's subscription databases from anywhere by signing in with a Cane ID and password. 

Alumni have limited off-campus access via the alumni portal - found on the library's homepage. Visitors and non-UM affiliated patrons will not have access to the databases from off-campus locales.  

18. Can I renew an item?

The lending library sets the loan, renewal, and use policies for borrowed item. It has the right to deny a renewal request, grant a renewal request, or recall the book before the due date. Renewal is not permitted for any overdue Interlibrary Loan items.

If the ILL book band on the item does not state, "No Renewals", you may submit a renewal request through your ILLiad account by viewing your active requests and clicking the Renew Item button. Requests should be submitted 1-3 days before an item is due. You may request one renewal for each item you borrow, unless the lending library stipulates that no renewals will be accepted.

If the lending library doesn't agree to your renewal request, Interlibrary Loan will notify you via email to return the item. If the renewal request is denied, the book must be returned on the original due date.

19. Can I renew my items online?

Yes, most items checked out can be renewed online by going to 'My Account' from the library's homepage. If an item is on hold for another patron, has been recalled, or already been renewed 3 times - the system will not process a renewal. 

20. Can I use my cane card/cane ID to print?

You can print from any iMac to the Uprint system using your cane ID/card for your basic printing needs. The Creative Studio's large and small format printing services operate independently from Uprint, therefore we will post charges to your UM account. For departmental transactions, please contact us.

21. Can I use my cane card/cane ID to print?

You can print from any iMac to the Uprint system using your cane ID/card for your basic printing needs. The Digital Media Labs large and small format printing services operate independently from Uprint, therefore we will post charges through your UM account. For IDR transactions, please contact the Media Lab.

22. Can I use Uprint?

Yes. You can use our iMacs to print to the Uprint service. But only for your basic printing needs. This does not include large and small format printing services.

23. Can ILL materials be taken out, or shipped out of the South Florida area?

No, interlibrary loan materials should not be taken out of the South Florida area, to another state, or country for any reason. Lending libraries loan materials with the expectation that they are being used on campus or at a South Florida residence.

24. Can someone else pick up my ILL requests at the Circulation Desk?

Only the person placing the interlibrary loan request or persons designated as an 'authorized user' within the requestor's ILLiad account may pick up ILL materials. The ILL book band will list all authorized users for a requestor's ILLiad account. Authorized users will need to bring their CaneID card to pick up ILL materials.

25. Can you eat or drink inside the UM Libraries?

Unfortunately, no food or drink is allowed inside any library building during this time.  You are also required to wear your mask inside.  Please help us maintain a safe study space by doing your part to slow the spread!

27. Do I need an appointment to study in the library?

For Fall 2021, you no longer need an appointment to study.

28. Do I need an ORCiD to participate in this PLOS agreement?

No. However, registering for an ORCiD is recommended to assist the University of Miami in tracking your scholarly output. ORCiD (Open Researcher and Contributor ID) is a registry of unique identifiers for researchers and scholars that is open, non-proprietary, transparent, mobile, and community-based. ORCiD provides a persistent digital identifier to distinguish you from all other researchers. To learn more and to get your ORCiD please visit .

29. Do you have questions about borrowing materials?

Go to our Access and Borrowing privileges page.

30. Does the Creative Studio carry Pro Tools?

Creative Studio at the Music libraty has Pro Tools, Logic Pro, and Ableton Live software on their computers.

31. Does the Creative Studio convert /digitize vintage formats?

Yes. The Creative Studio can digitize VHS, cassette tapes, MiniDV, Hi-8, and vinyl LPs. We also have flatbed scanners for negatives and slides.

32. Does the Creative Studio cut posters and banners?

Patrons have access to cutters available in the lab. All Creative Studio patrons will be responsible for their own paper cutting needs.

33. Does the Creative Studio design print/publishing material?

The Creative Studio does not provide design services. We have the tools you can use to design your own work, and we offer instruction on how to use those tools.  UM employees who would like to hire someone to do this type of work for them (not for classes) can contact UM Orange Umbrella

34. Does the Creative Studio give classes?

We offer tutorials and class workshops upon request. The university also has an account with LinkedIn Learning that enables UM students and employees access to numerous video tutorials.

35. Does the Creative Studio have chargers?

MacBook and iPhone chargers are available for lending at the Circulation Desk.

36. Does the Creative Studio laminate?

We do not provide lamination services.

37. Does the Creative Studio print flyers?

Unless your flyers require a photo finish you can print them using the regular printers in the libraries on the Uprint system.

38. Does Weeks Library have music-writing software like Sibelius?

The Creative Studio computer lab at Weeks includes Macs with Sibelius as well as music production software like Logic Pro, Pro Tools, and Ableton Live.

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40. How can I get help with research questions?

You can use the Ask a Librarian chat service, book a consultation, contact a subject librarian, or work with our Peer Research Consultants.  You can also browse our online research guides.

41. How can I participate in this UM PLOS agreement?

There is no change to the author workflows for PLOS journals.  After January 1, 2022, this agreement will be extended to all corresponding authors affiliated with the University of Miami who submit to any of the twelve journals listed in this agreement. 

42. How can the two days of Research Sprint time be allocated?

The two days of time for the Research Sprint can be used as back-to-back days, divided into parts, or even spread across an academic semester.

43. How do I book an appointment for individual study space?

For Fall 2021, appointments for individual study at Richter Library can be made at the Zoom Study Room Page 

44. How do I cite an article or a book?

Please see our Citation and Research Management Tools page to find out more about citation management tools and to get help using them.

45. How do I find a database?

You can access the databases from the Libraries' home page. Once you click on "Databases," you will be able to search by title, by subject, or by type.

If you have trouble deciding which database best fits your need, please use our Ask-A-Librarian service for assistance. The Libraries staff can also assist you with using any particular database.

46. How do I find an E-journal?

If you are looking for articles on your subject, it is recommended that you search in a database rather than in a specific journal.

To go to a specific journal online, you can search our list of e-journals. Some titles are available through more than one system; all available options will be listed along with their individual dates of coverage.

If you have a complete citation, you can speed up your search by using Citation Linker.

47. How do I find articles in journals?

In a hurry? Use keywords in the uSearch tab to search on the Libraries home page.

  • uSearch searches a majority of the Libraries' electronic and print journals
  • You can limit your search to articles from specific types of publications such as peer reviewed journals

Need better results? Find a database for your subject by using the Research Guides.

48. How do I find audio recordings?

Audio recordings, including CDs, vinyl records (LPs) and audiocassettes, are stored behind the circulation desk at Weeks Music Library. To check out these items, you must provide library staff with a call number.

You can search for recordings by using the “CD/DVD” link at the top of the main Library website. For best results, you can also use the catalog’s Advanced search to combine composers, titles, performers, and other information. For tips on how to search the catalog for recordings, click here.

49. How do I find audiobooks?

In uSearch, the default search box in the middle of the UM Libraries website, type in "audiobooks" and at least one other term. For instance, "audiobooks potter" will bring up a list of the Harry Potter novels that the Libraries own as recordings.

You could use words from the title, the author's name, or the type of book, such as "mystery'.

50. How do I find books?

uSearch, the default search on the UM Libraries website, allows you to search for materials at all UM libraries at once.

If you're not sure of the exact title, just type a few words from the title in the search box.

For more precise searching, click on uSearch Advanced under the orange search button. You can do a Title search if you know the exact name of the book by switching the dropdown from Any Field to Title.

If you want books by a particular person, switch the dropdown to Author and type in the last name first. If you want to see books that other people have written about an author, such as William Shakespeare, then you would put Shakespeare in as a Subject.

Subject searches can be tricky because the Libraries use a strict, formal set of subject terms. If your Subject search does not find the material that you want, try Any Field.

51. How do I find DVDs?

All the DVDs in Richter Library are on public shelves arranged by genre and may be browsed. DVDs at Weeks Music Library are stored behind the circulation desk. DVDs are also listed in the Libraries catalog just like books.

On the Libraries home page, click on Advanced Search under the orange Search button on the UM Libraries website. If you know the exact title of the film you want, change Any Field to Title and enter the name.

You can do an Author search for a film. Authors will include the director and the principal actors. Always enter the name last name first; i.e., Wayne, John.

You can search for a particular genre of film by doing a Subject search; i.e., comedy films, romance films, etc.

The nonfiction or documentary films are arranged by the same call number system as the books. If you already know where the books on your subject are, just check under the same call number in the DVD collection, nonfiction genre.

To search the catalog for films on your subject, use the Keyword search. Include the word "documentary" and any other terms that describe your subject.

52. How do I find maps?

 The Richter Library's general map collection has over 65,000 maps from around the world. Both Special Collections and the CHC have additional historical maps. We also have access to many maps online.

Nearly all of the maps are listed in uSearch. The best way to find them is to do a simple search using the word "maps" and the name of the place you are interested in such as "Florida" or "London."

The Library does subscribe to some map or map-related databases. Please check our list of databases by format.


53. How do I find music scores?

Music scores are located on the 2nd floor of Weeks Music Library. They are shelved using a modified version of the Library of Congress Classification System. To view a guide to the classification system, click here.

You can search for scores in the library catalog. If you know the exact title of the musical work, you can do a Title search. To search for music by a specific composer, use the Author search. For best results, use the Advanced search to combine composers, titles, keys, opus numbers, and other information. For tips on how to search the catalog for scores, click here.

54. How do I find the right librarian to help me with my research project?

Please see this list of subject librarians and data services librarians.

55. How do I find UM dissertations and theses?

Many dissertations and theses completed at UM  since 1961 are available online through the UM Scholarly Repository.

Print copies of all UM dissertations and theses from 1943 to 2008 are available through uSearch but they are not stored on public shelves. You must find the record for the title that you want and then click on the Request button.

In uSearch, do a Title search if you know the exact name of the paper that you want. If you are not sure, use the Keyword search.

Do an Author search if you know the writer's name. Enter it last name first; i.e., Vargas, Maria.

If you want to find papers on your subject, do a Keyword search.  Include either the word "theses" or "dissertations" along with any words that describe your subject.

56. How do I get Adobe Acrobat Reader?

Acrobat Reader is available without charge from Adobe Systems, Inc. Click the "Get Acrobat Reader" button to go directly to the download page.

57. How do I get course reserves materials?

For Fall 2021, You can retrieve physical textbooks by visiting our Access Services desk. Course reserves materials can also be access online. Visit our Course Reserves page for more information.

58. How do I get my articles when they arrive?

Logon to ILLiad. On the main menu, choose "View/Download Electronic Document Delivery Articles." This will give you a list of all items that you have waiting to view, print or download.

59. How do I know if my computer can receive electronic articles?

You will need Adobe Acrobat Reader installed and configured to work with your Web browser in order to view, download, and print these articles. If you can read the sample page, then your computer has the necessary software installed to work with your Web browser. However, if your computer tells you the file type is unknown and asks if you want to save the file to disk, then you need to install the Adobe Acrobat Reader software.

60. How do I know when my Interlibrary Loan item is due?

Each ILL item will have a paper band wrapped around the cover detailing the due date and any loan restrictions placed by the lending library, including whether the item may be renewed. This band must remain on the item at all times. You may also log into your ILLiad account to review the due date and any restrictions associated with your borrowed item.

Failure to return materials in a timely manner can jeopardize the University of Miami's relationship with other libraries and may result in the blocking of Interlibrary Loan services to the University of Miami community.

61. How do I know which requests will be electronically delivered and which ones will not?

ILLiad sends you an e-mail notification for each item received. That e-mail will include information about the delivery method. Currently electronic delivery is only available for items that are delivered to us electronically from the lending library so please read the e-mail notifications carefully.

62. How do I pay for print jobs or reformatting projects?

Print costs are posted on your UM account. If you wish to pay cash or credit card, Access Services can process your payment.

Interdepartmental requests must be accompanied by an account number. The Creative Studio will provide an invoice if needed. Please contact the Creative Studio to coordinate this transaction.

63. How do I read and find a call number?

The call number alone is not enough to find a book. You also need to note the location. The Libraries use the same call number system across multiple collections in multiple libraries.

Once you know the location, the Libraries' basic call number system is easy to use. Let's say that you wanted to find this book:

Richter 4th Flr Stacks
QE83 .G7413 2003 

Once you get to the fourth floor of Richter, look for the Q's. They will go Q, QA, QB, etc. Find the QE's.

Within the QE's, they will go 1,2,3,4,5, etc. Find the 83's.

Within the QE 83's, they will go .A, .B, .C, etc. Find the .G's.

Within the QE 83 .G's, you are now dealing with decimal numbers. .G2 will come after .G14. Between .G7 and .G8, you will find .G7413.

Once you get that far, you should have no trouble finding the book. If you cannot find it, go to the Access Services desk on the first floor and ask for help.

64. How do I reserve a study room at Weeks Music Library?

You can reserve a study room by going to our Study Room Booking page.

65. How do I reserve Creative Studio equipment?

Visit our Equipment for instructions on reserving equipment and a link to the reservation page.

66. How do I sign up for electronic delivery?

Logon to ILLiad. From the main menu, click the button labeled "Change Personal Info." For the choice "Preferred Electronic Delivery if Possible (via web through ILLiad?)," choose "Yes" to have your electronic articles posted to your ILLiad account.

67. How do I troubleshoot off-campus access to electronic resources?

Access to licensed electronic resources is restricted to current UM students, faculty and staff. Most of the Libraries' electronic resources are available without restriction from any computer workstation on campus. If you are off-campus, access to licensed electronic resources will require logging in with your CaneID and password. You can find more information about CaneIDs, including what to do if you forget your username and/or password, at the CaneID home page.

NOTICE: These materials may be protected by Copyright Law (Title 17, U.S. Code). Fair Use Provisions of the Copyright Law [section 107] and licensing agreements for the use of the Libraries' electronic resources prohibit the systematic downloading and retention of substantial portions of a given volume or resource. Please consult our Acceptable Use of Electronic Resources Policy for general use guidelines.

Troubleshooting Remote Access Checklist

  1. Do you have a valid CaneID username and password?

    Make sure you are using the same username and password you use to access your MyUM/CaneLink account. If you are a new student, faculty, or staff member it can take several days or weeks for your credentials to be fully processed by the University's Central IT Division. Please contact Ask a Librarian if you are a current student, faculty or staff member but are having difficulty accessing resources.

    Remote access to licensed library resources varies according to your affiliation with the University. Please consult the Access & Borrowing Privileges page to determine whether you qualify for remote access.

  2. Are you having problems with all electronic resources, or just a specific resource?

    Sometimes there are problems with a specific vendor or resource. Try to connecting to several other licensed resources to see if you have a problem to connecting to everything, or just a specific resource.

  3. Are you on the Medical Campus?

    The Calder Medical Library separately licenses many resources. If you are affiliated with the Medical Campus, please contact Calder Library staff at

  4. What internet browser are your using?  Are Cookies enabled?

    Make sure the Cookies and JavaScript are enabled in your browser, as most resources require these in order to connect and utilize the various search services. Try connecting with a different browser, e.g. try using Chrome, if you have problems with Firefox. Sometimes certain forms, scripts, or services have difficulty working properly in one browser or another.

  5. Are you behind a firewall?

    If you are behind a non-UM firewall, make sure it is configured to allow access to the Libraries' proxy server (, in order to allow proper authentication through the University's CaneID service.

68. How do you calculate printing cost?

Large format printing service cost is determined by linear length. The rates varies depending on the paper roll we use:

  • 24 inch roll: $0.75 per linear inch
  • 44 inch roll: $1.00 per linear inch

I.E. – A poster that measures 24” x 36” will cost $27.00

Small format photo printing service is charged per sheet

  • 8.5 x 11 sheet: $2.50 each
  • 11 x 17 sheet: $5.00 each
  • 13 x 19 sheet: $7.50 each

69. How long can I take out a book for?

Loan periods vary by user type.  Please visit:

70. How long does it take to receive Interlibrary Loan materials?

The average time to receive materials is 1-2 weeks for loans and 2-5 days for copies or electronic documents. The turnaround time on requests depends on the location of the lending library and/or whether your request had to be forwarded to multiple libraries before finding a willing lender.

If you cannot use an item if not received by a specific date, please indicate this in your original request.

71. How long will I have access to the article?

The article will be available for 30 days from the date of notification or until you delete the item. During the 30 day period the item may be viewed, printed and/or downloaded as needed.

72. How to search?

uSearch allows you to discover materials from all University of Miami Libraries.

73. How will I know my request is ready for pick up?

You may set your preference for either email or phone notification in your ILLiad account. Unless otherwise specified the default/preferred notification for pick-up will be email. ILLiad will send an automatic email to the address listed in your account when your Interlibrary Loan request has been received and processed.

Requests will be held for pick up at the Richter Library 1st Floor Circulation Desk for the duration of the loan period. Materials not retrieved by the end of the loan period will be returned to the lending library.

If you are unable to pick up your materials within the loan period, please contact the Interlibrary Loan office at 305-284-6102 or

74. I am trying to make a reservation but the reservation database is not responding.

This often occurs when you attempt to make a reservation within 24 hours of your requested date for pick up.  Please contact us for assistance.

75. If I am a current faculty member, can I directly borrow materials from other research libraries via the OCLC Reciprocal Faculty Borrowing Program?

Yes, the University of Miami is a member of the OCLC Reciprocal Faculty Borrowing Program, in which participating ARL libraries agree to extend borrowing and/or access privileges to faculty of other participaing institutions. See this list of participating institutions.

Current, full-time University of Miami faculty may obtain a OCLC Reciprocal Faculty Borrowing Program card by applying in person at the Richter Library 1st Floor Circulation Desk. When visiting a participating library, present your OCLC Reciprocal Faculty Borrowing program card and photo ID at the main library circulation desk of the visited library. You are advised to contact libraries in advance of any visit, as access and borrowing privileges vary by institution.

76. If I am not a current UM student, faculty, or staff, can I visit UM Libraries?

For the Spring 2022 semester, we are restricting access to all UM Library facilities to current UM students, faculty, and staff. 

77. If there is a library that owns what I want, why won't they lend it?

There are many valid reasons why libraries will not loan materials which they own. The book may be checked out, lost or missing. Also, some libraries will not loan materials which they consider to be valuable or needed by their patrons on a regular basis. In addition, libraries often restrict the lending of certain material formats of material such as computer software, video recordings, audio recordings, and microfilm.

Many libraries do not loan materials that have been published within the last and/or current year. We now forward all requests for recent publications to the library's Collection Development Department for review for purchase. ILLiad will automatically send you an email if this has occurred with your request. If approved by Collection Development, the request will be ordered as a rush purchase and you will be notified upon its arrival - typically within 3-5 days.

78. Is security a problem if I use a public workstation?

Yes. Web browsers cache information and create a history file on the local workstation. This allows a subsequent user of the workstation to access the system under your name using the browser's Back button to recall a page from the cache, or by finding a page with your personal information in the browser's history file. If you are concerned about the security of your interlibrary loan requests, you can take the following steps:

  • Access ILLiad only from your personal computer or an otherwise secure workstation.
  • When using a public access workstation: Delete from the history file those pages that contain your personal information. Exit from the Web browser before you leave the workstation. This prevents the Back button from accessing the pages you were using.

79. Is there a limit to the number of articles that can be published in PLOS journals under this agreement?

No. This agreement includes any articles by corresponding authors affiliated with the University of Miami that are accepted for publication between January 1, 2022, and December 31, 2024.

80. Is there a limit to the number of articles that one researcher can submit to PLOS under this agreement?

No.  This agreement includes any PLOS articles accepted for publication between January 1, 2022, and December 31, 2024, from corresponding authors affiliated with the University of Miami.

81. Is there wireless access in the Libraries?

Wireless access to library resources, services, and the internet is available on the Coral Gables campus through the SecureCanes or CanesGuest wireless networks.

University of Miami students, faculty, and staff are encouraged to register their mobile devices on the SecureCanes wireless network, as this will provide a greater bandwidth and access speed.   Registered UM users will also be able to access licensed library resources without needing to authenticate.

CanesGuest wireless network access is available to visitors to the Coral Gables campus.Access is not available to licensed library resources.

Wireless Printing to library printers is available through UPrint, but requires the download of UPrint drivers. Instructions for wireless printing are found on the UPrint webpage.

82. May I obtain my Textbooks via Interlibrary Loan?

Textbooks required for course study are not provided by Interlibrary Loan. Textbooks should be purchased. If the bookstore does not have the textbook in stock, please notify your instructor or the bookstore staff. Requests for textbooks will be cancelled.

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84. Tell me more about Journal Rankings and Impact Factors.

Use Journal Citation Reports.

ISI Journal Citation Reports (JCR) is a multidisciplinary database that presents statistical data useful for determining the relative importance of journals within 224 predefined subject categories.
JCR enables researchers to:

  • Find the highest-impact journals
  • Find the most cited journals in a subject field
  • Identify subject review journals
  • Analyze journal citation trends

85. What are the penalties for overdue and /or lost materials?

The ILLiad system will automatically email an overdue notice to the address listed in your ILLiad account two days after the due date. If needed, a second overdue notice will be sent 10 days after the 1st notice and your ILL privileges will be blocked. ILL privileges will remain blocked until overdue items are returned to the library.

A bill for replacement, plus a non-returnable $25 processing fee will be sent to you upon receipt of an invoice from the lending library. Unpaid bills will be transferred to the Bursar's Office 30 days from issuance.

Failure to return overdue materials may result in the lending library blocking ILL services to the UM community. Interlibrary Loan users with established patterns of overdue and/or lost ILL items may have their ILL privileges revoked or restricted to in-house use of borrowed materials.

86. What does the Creative Studio print?

We print large format projects (posters, banners, etc) and small format printing (photos) on high gloss/photo paper. We also print 3D objects on PVA material.

87. What equipment does the Creative Studio lend?

  • Canon G7x Cameras
  • Canon M50 Mirrorless Cameras
  • Canon T7i Cameras
  • Canon T5 Camera
  • Canon HFG20 Camcorder
  • Canon HFR82 Camcorder
  • Zoom H1 & Tascam DR-05 Audio Recorders
  • GoPro Hero & GoPro Fusion
  • Tripods & Monopod
  • Epson Projector & Projector Screen
  • GVM 2-LED Panel Light Kit & Green Screen
  • Oculus VR Headsets

The Creative Studio also lends these small items for a period of 3 hours:

  • External DVD write/read drives
  • USB and Firewire cables
  • Wacom Intuos Pro tablet

88. What if a page is missing or illegible?

If there are any pages missing or text that is illegible or cut off, please contact the Interlibrary Loan office immediately. We can be contacted at (305)284-6102 or If possible, please provide the transaction number so that we can easily identify the request and reorder the problematic pages.

89. What if I do not want electronic delivery?

Paper delivery is the ILLiad default. Electronic delivery will be provided only if you choose it as an option on your Personal Information Form in ILLiad.

90. What if I forget my password?

In the event that you forget your password, please contact the Interlibrary Loan Office at 305-284-6102 or email: We can then reset your password allowing you access to ILLiad. Please change your password once you logon to ILLiad.

91. What if I have a question about Interlibrary Loan?

Please contact the Interlibrary Loan office at 305-284-6102 or e-mail:

92. What if I have questions about electronic delivery?

Please contact the Interlibrary Loan office at 305-284-6102 or e-mail:


93. What if I lose or damage materials?

You are responsible for the safe return of all items borrowed via Interlibrary Loan. If an ILL item is lost or damaged, you are financially responsible for the repair or replacement costs set forth by the lending library.

You are also responsible for any damage caused by photocopying, even if no specific photocopy restrictions are noted on the material. Should damage occur, please report it to the Interlibrary Loan Office and do not attempt to repair the item yourself.

Should you lose or damage an Interlibrary Loan item contact the Interlibrary Loan office at 305-284-6102 or

94. What if I'm a Faculty Proxy / Authorized User?

Anyone wishing to allow a proxy to either initiate or pick up interlibrary loan requests for them must list such individuals as an 'authorized user' within their ILLiad account. If you are a faculty proxy/authorized user, please bring your CaneID card when picking up ILL materials for the faculty member. All authorized users are listed on the ILL book band attached to ILL materials.

Never order materials for anyone else, including a professor, on your personal ILLiad account. You will be held responsible for all charges on your account.

95. What if I'm affiliated with the Miller School of Medicine?

Patrons affiliated with the University of Miami Miller School of Medicine must use the Interlibrary Loan services provided by the Louis Calder Memorial Library to borrow materials from non-University of Miami libraries.

96. What if I'm affiliated with the School of Law?

Patrons affiliated with the University of Miami School of Law must use the Interlibrary Loan services provided by the School of Law Library to borrow materials from non-University of Miami libraries

97. What if there are pages that are upside down?

Journal articles sent by the lending library are sometimes scanned with alternating pages upside down. If you are using the Adobe Acrobat Reader Version 4.05 or higher, you can rotate the pages on the screen using the buttons on the toolbar. Otherwise, you an print the article and then organize your pages manually.

98. What is a QR code?

QR codes (Quick Response Codes) are similar to traditional barcodes.  However, instead of representing a number, the pattern of dark squares represents encoded text, usually a message, website or contact information.

 How do I use it?

You must have a phone or other smart device with a camera.  Some phones have a QR code reader already installed, otherwise you need to download a QR code reader.  Most are free downloads.  Once you have a QR code reader on your phone, simply point the camera at the code. Some readers automatically read the QR code while others require you to “take a picture” of the QR code.  Some QR code readers work better on certain devices, so read reviews and try a few until you find one that works for you.

 What does it do?

You can scan the QR code and receive different types of information depending on what is encoded and the capabilities of your QR code reader.

In the library catalog, the QR code will provide the location, call number and availability of a book.   

The library is exploring other uses of QR codes.  For example, the code on a poster or exhibit might take you to a website, or open an email application with the “To” field filled in.  

Is there any risk?

Most QR codes are safe to use.  But malicious QR codes can contain viruses, so be cautious of QR codes that show up in unsolicited emails or that you find on suspicious websites. 

 Wikipedia article

99. What is electronic delivery?

Many libraries ship photocopies of articles to us in electronic format. In the past we printed these articles before delivering them to you. Now, through ILLiad, we are able to offer you the option of electronic delivery of these articles in PDF format (Adobe's Portable Document Format). You can read more about electronic delivery on the Electronic ILL Delivery FAQ page.

100. What is electronic ILL delivery?

Many libraries ship photocopies of articles to us in electronic format. In the past we printed these articles before delivering them to you. Now, through ILLiad, we are able to offer you the option of electronic delivery of these articles in PDF format (Adobe's Portable Document Format) via a secure web site.

Currently electronic delivery is only available for items that are delivered to us electronically from the lending library.

101. What is ILLiad?

ILLiad is the software used to manage all interlibrary loan requests. You must have an ILLiad account in order to place an interlibrary loan request. Your ILLiad account will also allow you to monitor the status of your requests, request a renewal, and establish/modify preferences for receiving electronic documents.

102. What is Interlibrary Loan?

Interlibrary Loan is a service to provide access to materials not owned by the University of Miami Libraries in support of the research, teaching, and course-assignment needs of University of Miami faculty, students, and staff.

103. What is my cost to participate in this PLOS agreement?

There is no cost to corresponding authors who are affiliated with the University of Miami.  If you are a contributing author and the corresponding author is not affiliated with the Univesity of Miami, you are not covered under this UM agreement.

104. What is the cost for digitization/reformatting projects?

  • Instruction = Free!
  • Academic Project = Free!
  • Personal Project: Do it yourself  = Free!
  • The DML can do it = $10.00 per hour of work 

Conversions often take a few days. If you need something completed immediately, staff will be happy to instruct you so that you can convert it yourself in the lab.

105. What is Variations and how do I use it?

Variations is a streaming audio reserves system. You can use Variations to listen to recordings your instructor has placed on reserve. For more information about Variations, including how to download the player, click here.

106. What kind of paper do you print on?

We use high quality glossy and/or photo paper.

107. What kind of paper do you print on?

We use Epson gloss photo paper.

108. What materials can be obtained?

In general, most books, photocopied articles, music scores, theses or dissertations, some audio-visual materials, government documents, and other course-related research materials not owned by the University of Miami may be obtained via Interlibrary Loan.

109. What materials can not be obtained via ILL?

The National Interlibrary Loan Code (1993) places some restrictions on the materials we can borrow. We do not normally borrow the following:

  • Textbooks used in course work;
  • Standardized test preparation books (i.e. LSAT, GRE, GMAT, MCAT, TOEFL etc.);
  • Non-circulating materials (reference books, rare books, etc.);
  • Audio-visual materials (refer to Exception 1 below);
  • Periodicals (i.e. entire issues);
  • Genealogical materials;
  • Computer software;
  • Non-circulating theses and dissertations;
  • Materials owned by the library and currently in use (i.e. checked out or in course reserves)(refer to Exception 2 below); and

Exception 1- Faculty may borrow video cassettes/DVDs required for instructional purposes. Due to the heavy demand for audiovisual material, videos may only be available for a short loan period (approximately 5 days). Please note that many libraries do not loan audiovisual material and it may not be possible to find a willing lender for every request.

Exception 2 - Materials owned by the library but with missing, lost, or at bindery status, or which are overdue from a recall may be requested via Interlibrary Loan.

110. What policies govern Interlibrary Loan service?

Interlibrary Loan requests should be in support of academic or curricular needs. Conditions for interlibrary loans are set by the National Interlibrary Loan Code of the American Library Association and by individual libraries.

It is the prerogative of the lending library to set the loan period, refuse to lend materials, withhold permission to photocopy, and/or restrict materials to library use. As the borrowing library, we must adhere to all rules and restrictions of the lending library.

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114. What Web browser should I use?

You need a Web browser that can handle forms, tables, and, preferably, one that can handle frames. We recommend Internet Explorer 6.0 or Netscape 7.0, or comparable Internet browsers for Windows users, and Safari 1.2 for Mac users.

115. When are Interlibrary Loans due?

The loan period for all interlibrary loan requests are established by the lending library. In general:

  • You may retain most borrowed items for at least 3 weeks.
  • Some materials may have much shorter loan periods.
  • Some materials may be restricted to use only within the Richter Library.
  • Some materials may have restrictions against photocopying.
  • Items obtained through interlibrary loan may NOT be put on Course Reserve.

116. Where do I pick up and/or return Interlibrary Loan materials?

Interlibrary Loan materials should be picked up and returned to the Richter Library 1st Floor Circulation Desk.

Interlibrary Loan materials should never be returned in the book drops, whether inside or outside of the library.

117. Which journals are included in the PLOS agreement?

This agreement covers articles published in PLOS Biology, PLOS Climate, PLOS Computational Biology, PLOS Digital Health, PLOS Genetics, PLOS Global Public Health, PLOS Medicine, PLOS Neglected Tropical Diseases, PLOS ONE, PLOS Pathogens, PLOS Sustainability and Transformation, and PLOS Water.

118. Who can book an appointment to visit the library?

For the Fall 2021 semester, the UM Libraries are only available to current UM students, faculty, and staff.

119. Who can participate in this UM PLOS agreement?

Any corresponding author who is affiliated with the University of Miami is eligible and covered under this agreement.

120. Who can use Weeks Music Library?

Due to current University of Miami guidelines, Weeks Music Library is only open to current students, faculty, and staff at this time.

121. Who do I contact if I have problems with or questions about ILLiad?

Please contact the InterLibrary Loan office at 305-284-6102 or e-mail to

122. Who is eligible?

Interlibrary Loan is available to University of Miami faculty (including retirees), staff, and currently enrolled students.

Alumni and external users are ineligible to receive Interlibrary Loan services, and are encouraged to seek this service from the nearest public library.

Students and faculty from other academic institutions must initiate Interlibrary Loan requests through their home institution.

123. Why do I need a username and password to use ILLiad?

Your username and password allows us to give you secure access to information about your interlibrary loan requests. We can also enable you to edit your personal information such as your address or phone number.

Your username can be anything you like, such as your name, abbreviations, or an alphanumeric code. Your password also can be anything you like. We recommend that you follow good security practice and choose a password that is different from those you use to access other systems. However, no one but you will know your password, not even the library staff. The password you set is stored in an encrypted file.

124. Why do I need an ILLiad account?

ILLiad is the software used to manage all interlibrary loan requests. You must have an ILLiad account in order to place an interlibrary loan request. Your ILLiad account will also allow you to monitor the status of your requests, request a renewal, and establish/modify preferences for receiving electronic documents.

125. Why does my browser say that you're sending a cookie? What's in it?

The Active Server Pages technology that we use to provide live reporting for the web sends a Session ID to be stored on your machine. You can refuse this cookie and still be able to use the ILL web pages and ILLiad without any problems.

126. Why don't I see all my older requests when I look at my request history?

From time to time we purge older records from ILLiad. Our policy is to keep requests online for several years order to comply with record keeping requirements of the copyright law.

127. Why should I publish Open Access?

Publishing open access means free, unrestricted access, and immediate availablity of your scholarship to anyone in the world with an internet connection.

  • Author retains the copyright of their scholarship
  • Open Access articles are more visible and discoverable
  • Accelerates scientific discovery
  • Greater availability may increase citation counts

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