FAQS: Library Reopening 2020

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1. Are all UM Libraries open for studying and borrowing materials?

For Fall 2020, all UM Libraries (except for the Information Resource Center in the School of Business) on the Gables and Marine Science campuses are physically open for by-appointment individual study and request/pick up of library materials at Access Services. At the Medical campus, Calder Library is open at reduced study capacity and service hours. Hours of operation vary by library.

2. Are the distinctive collections (Special Collections, Cuban Heritage Collection, University Archives) open for visitors?

The distinctive collections will open in October 2020 by appointment only.  See the Book a Seat webpage for details. Our digital collections are available online at any time.

3. Are there other study space options on campus?

Yes, there are other study spaces available on campus.

4. Can I access a desktop computer remotely?

Yes, you can access desktop computers in Richter Library remotely. Learn more about the experimental remote labs.

5. Can I book a group study space?

For the Fall 2020 semester, UM Libraries are dedicated to individual study only. Group study spaces are only available by appointment for students needing to attend an online class or for online testing.  Please see the Book A Seat webpage to make an individual appointment.

6. Can I borrow a laptop?

Yes, the Library Laptop Lending Program, located in Richter Library, offers you the opportunity to check out a laptop for two weeks. Laptops are picked up at Access Services at the entrance of Richter Library.

7. Do I need an appointment to study in the library?

For individual study at any UM Library during Fall 2020, an appointment is required; please see our Book A Seat webpage for details. Library patrons are allowed 4 hours a day maximum of onsite use. Please note that use of the request/pick up service does not grant you admittance into the library study space.

8. How can I get help with research questions?

You can use the Ask-A-Librarian chat service, book a consultaton, or contact a subject librarian. You can also browse our online research guides.

9. How do I book an appointment for individual study space?

For Fall 2020, appointments for individual study at UM Libraries can be made at the Book a Seat webpage. All library spaces for individual study are available at one hour increments, up to a maximum of 4 hours per day of onsite use. Please Ask-A-Librarian if you have challenges with booking an appointment online.

10. How do I get course reserves materials?

All course reserve materials are online for the Fall 2020 semester. For health and safety reasons, no physical textbooks or course reserve materials are available this semester. 

11. How do I return a book or other library materials?

Book returns are available at all library locations during hours of operation during Fall 2020. The Richter Library book drop in the Breezeway outside the library is always open.

12. How long can I visit the library?

Appointments for individual study space during the Fall 2020 semester can be made in hour-long increments, up to a maximum of eight hours per day in Richter Library; 4 hours per day in our Subject Specialty Libraries. Please see the Book a Seat webpage for details.

13. If I am not a current UM student, faculty, or staff, can I use UM Libraries this fall (2020)?

For the Fall 2020 semester, we are restricting access to all UM Library facilities to current UM students, faculty, and staff by appointment only, unless the appointment is with the distinctive collections (beginning in October).

14. Where can I go to take an online exam?

For the Fall 2020 semester, group study spaces are available by appointment only for individuals needing to take online exams or to attend an online course. Individual appointments can be made at the Book a Seat webpage in one hour increments, for a maximum of four hours per day.

A special Respondus Testing Space has been created in Rm 326 on the Richter 3rd Fl for students needing to take online tests using the Respondus software and/or lockdown browser, but who do not have personal devices capable of loading that software. These seats may not be booked for general study purposes.

15. Who can book an appointment to visit the library?

For the Fall 2020 semester, appointments for individual study space are only available to current UM students, faculty, and staff.

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