Comments for the Library

Please use this page to make a comment or suggestion about library services. We will post your suggestion as well as a response.

Comments from 2021

1 Good afternoon, I have written multiple emails stating that I did return the book Sab when it was due. No one has contacted me back, I am still blocked. How can this be fixed? Sincerely, Gabriela Hernandez

Comment on Thu Jun 3, 2021, 1:30 pm

We are sorry to hear that you have a block on your account. We have multiple active user accounts with the name Gabriela Hernandez, but I don't see that any of them are blocked or have a returned book called Sab. I am not sure what email you have been sending to, but you can always email or for help.  You can also contact one of the circulation supervisors at the Richter Front Desk at 305-284-3233 to resolve the issue.

Answered by Glen Wiley, Associate Dean, Access and Discovery Services

2 I would like to report a very serious concern about the safety of the library. After managing everything perfectly, putting wipes everywhere, and letting students in only by prior appointment, still, there are some people inside who do not simply take the first step: properly wearing a mask or wearing a mask at all. I understand that librarians cannot really go from one person to another and check people, but this is frustrating. We sit here for hours in an indoor environment with AC on and coughing with a mask that doesn't cover the nose or not wearing a mask at all because there are few people around, is not acceptable and put others in danger or in great distress! I have no idea what I can do as a student except not coming to the library anymore . But I thought I need to share this concern with you.

Comment on Sat Feb 13, 2021, 3:58 pm

Thank you for letting us know about the mask violation and public health safety issue you experienced in Richter Library. I have let the current Access Services staff and student workers know to patrol our library spaces better. We normally have public health safety checks and head counts hourly.

If you do find that someone in your vicinity that is not respecting the University's mask policy, please stop by the Access Services desk or email our Access Services Department at :  and someone should respond quickly. We hope you will consider coming back to visit the Libraries soon.

Answered by Glen Wiley, Associate Dean, Access and Discovery Services

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