Comments


Please use this page to make a comment or suggestion about library services. We will post your suggestion as well as a response.

Comments from 2019

1I found that the bathroom door on the sixth floor of the library may be broken and it will make a harsh sound. Richter Library

Comment from wxs345@miami.edu on Mar 17 2019

We are very sorry you encountered this problem, the door has been fixed and it is working correctly.  Have a great day!
rbeiro@miami.edu

Answered by Roca Beiro, Facilities Manager

2 Came to the library to work on a practice test today and the computers on the second floor were gone! It is totally unacceptable in my opinion. The first floor is not a conducive study environment and it was already an issue that there were only 12 computers provided in the entire rest of the library where it is actually quiet and a proper place to focus, but to take these away is ridiculous. Not only are there certain things, such as online exams with specific formatting, that require a large screen such as the ones on the dell desktops but there are also students who do not have the finances to own their own computer or laptop and to essentially force these students to work on the first floor, where there is regularly too much conversation for anybody to really focus is inconsiderate and discriminatory. Also please fix the outlets in the floor and tables of the second floor...many of them do not work forcing student to relocate in the middle of their study session when they try to charge their laptop and discover this issue. When the library is busy such as finals this can mean having to move to a different campus building altogether. For the amount of tuition we pay there is no good reason for issues such as these to go unresolved for as long as they have. This is my 6th year at the university and there are outlets that have been broken my entire college career!

Comment from Anonymous on Jan 08 2019

We're sorry that you did not find the 2nd fl computers when expected.    The computers were temporarily removed in order to prepare the area for new furniture.  The furniture delivery was scheduled for the Winter Break in order to minimize the disruption to students, but the devliery ended up being later in the Break than expected.     The computers will be restored to the 2nd fl at individual work stations as soon as the electrical & data work needed to accomodate the new furniture is complete.    

Please remember that the library has laptops for loan available at the First Floor Access Desk.   You are welcome to check out a laptop and study where you find it most comfortable in the library.    

We have asked that an electrician review all public outlets on the 2nd fl and resolve any malfunctioning/inactive outlets.  
cgowing@miami.edu

Answered by Cheryl Gowing, Associate Dean, Library Information Systems & Access

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