Comments

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Comments from 2018 See previous years

1 What is going on with the first floor bathroom? It smells like a porta-potty that has been baking in the sun for three weeks and is just horrid. Yesterday two stalls were closed and then they were open later in the day but it looks like the floor was washed in the water from those broken stalls. The over all maintenance and cleanliness is horrid and really needs to be addressed.
Comment from Anonymous on Apr 17 2018


cgowing@miami.edu04-9-18 Update:  UM Facilities has been working to address the problem caused by two toilets with unusually deep clogged drains with various types of refuse.  A plumber had to be called to unclog the drains and they are treating the space with various cleaners to dissapte the foul odor.  Again, our apologies for the odor.     

We apologize for condition of the Richter 1st Fl Bathrooms.   I've submitted a work order to UM Facilities to have this addressed ASAP.  In the future, if you find the bathrooms to be in need of housekeeping, please don't hesitate to alert the Front Desk staff who can then contact Facilities directly.   

Answered by Cheryl Gowing, Associate Dean, Library Information Systems & Access

2 Hello, I am in the graduate study room. For over an hour, there has been a REALLY LOUD group in one of the group study rooms near the elevator on the 2nd floor next to the graduate study area. I have been wearing headphone and can still hear them. Is there any way that someone could ask them to decrease the volume just a little?
Comment from Anonymous on Apr 16 2018


cgowing@miami.eduWe're sorry your study was disturbed by a noisy group in the adjacent room.    If this occurs again, please don't hesitate to contact the Front Desk staff who will be happy to speak with the offending group.    If you are reluctant to leave your study area, you can call the Front Desk at 305-284-3233 or email richter.circulation@miami.edu,   or you can call the Consultation Zone at 305-284-4722 or email richterreference@miami.edu .

Answered by Cheryl Gowing, Associate Dean, Library Information Systems & Access

3 I am curious as to what happened to the puzzle section that used to be in the library? It was a great way to relax during stressful times and I honestly miss it. =( So sad to see it gone.
Comment from Anonymous on Feb 15 2018


Thanks for your question and comment!  We’re glad that you found the puzzle section a helpful resource. There are so many exciting things in the works here at Richter Library that we needed to store the puzzles to make more room for individual and collaborative workstations. If you're looking for a way to de-stress, please consider attending one of our Mindfulness at Richter sessions, a 30-minute guided practice of calming and refreshment. The next gathering is Wednesday, February 28, from 4-4:30 p.m. on the 3rd floor. Hope you can join us!

Answered by Roxane Pickens, Assistant Director, Learning Commons

4 The left side of the library has been shut for almost an entire year now. This is a very large section of the library that was frequently used for group projects and independent study. Without this space now, it is nearly impossible to find a spot in the library during peak hours. I have always relied on the library as my main study and workspace and now I have had to seek out other areas on campus to study due to lack of space/availability. Additionally, the space that is available is now very loud due to the constant construction. Better soundproofing should be installed so that the study area that is left can be a quiet space to concentrate and work with our groups.
Comment from Anonymous on Feb 05 2018


Thank you for your comments. We appreciate knowing that Richter Library has been a source of support to you in your studies, and we regret that the Learning Commons renovation project has made your workflow more challenging. The construction company responsible for the renovations has installed more substantive soundproofing material to help mitigate some of the noise. Luckily, the project is nearing its completion, and we look forward to soon being able to provide improved areas for indivdual and collaborative work.

Answered by Roxane Pickens, Assistant Director, Learning Commons